Arrival
Please arrive 15 minutes prior to your appointment. This will
ensure you have the full time for your treatment. Please keep in
mind that should you arrive late, we will still need to complete
the service at the originally scheduled time and price in
consideration of our next guest.
Considerations
The spa is a
place of tranquility, therefore relax and respect other guests by
refraining from bringing cell phones and beepers to the spa. Also,
please leave children behind and speak softly so that you can
thoroughly enjoy your moment of solitude and relaxation. Thank you.
Walk-ins
We will try to accommodate all walk-in guests, but appointments
are preferred. If you do not call ahead or make an appointment,
we may not have the time available for your desired treatment.
Cancellations
Twenty-four hour notice is required. A valid credit/debit
card number or signed
check is held to guarantee appointment. Otherwise appointment
must be pre-paid
in advance. If paying by gift certificate, your certificate will
be forfeited.
Gratuities
Gratuities are customary, appreciated and left to the client’s
discretion. Gift Certificates do not include tips unless
otherwise indicated.
Chair Massage
Massage may be performed on-site or in office. A minimum of 15
minutes is required
per session. For on-site massage, an overall minimum of 2 hours
is required to travel
and a $30 travel fee will be applied.
Gift
Certificates and Spa Packages
Customized gift certificates and spa Packages are available
and may be customized to fit your needs. All gift certificates
are non-refundable but fully transferable. Gift certificates may
be purchased in person or by phone and can be sent to the
recipient. If you receive a gift certificate that specifies a
particular therapist, that therapist is responsible for
performing the treatment. If your gift certificate will be
expiring soon, you may contact us prior to the expiration date,
and we will be more than happy to provide you with an extension.
Return Check
Policy
A fee of $35.00 will be charged for all returned checks!
Disclaimer
Most therapists at Jamie’s are independently contracted,
therefore, Jamie cannot be held responsible if you are
unsatisfied with a service. If you were unhappy with your spa
experience, please discuss the matter with your therapist.
